Frequently Asked Questions

We recommend that parents attend the first lesson, but this is not required for future lessons. If your child is 4-6 years old, it is especially important that he is supported emotionally during the trial lesson. We ask parents of preschoolers to stay in the classroom until the children get used to the teacher and online learning (usually 2-3 lessons).

In StarlyKID, children read the text on the screen, write and draw on the screen, and follow the teacher’s speech and facial expressions. For this reason, we recommend that it has a larger screen instead of a smartphone. We care about our children’s learning processes and recommend that you use a PC or tablet.

StarlyKID uses language immersion, which allows children to interact easily. Students look at the materials and teachers explain concepts with fun methods or gestures and facial expressions. Without translation or annotations, children begin to understand words and sentences. After a few lessons, students get used to this format and can easily understand the instructions, repeat, select or answer their teacher.

To continue with the program, please purchase a membership or package by clicking the “Upload Account Balance” button. You are now ready to plan your schedule (“Plan” button).

By clicking the “Plan” button, you can choose the days and times that suit you from our available teachers. If you are having problems determining the program, please ask for support by writing to the WhatsApp support line +1 (302) 273-0204 or email info@starlykid.com.

You can cancel your planned lesson up to 24 hours in advance without any loss of rights.

• If you connect from a desktop, laptop, Macbook or tablet (Android OS), be sure to use the Google Chrome browser. If you’re connecting from an iPad (OS iOs), use the Safari browser.
• Refresh the page.
• Check microphone and camera https://webcammictest.com .
• Restart device
• If the above steps did not help, you can send an e-mail to info@starlykid.com.

To retake or move the trial lesson StarlyKID account.

How can I get a discount?

Lessons at StarlyKID are individual. We teach in dialogue. A second student in the class may negatively affect this process. However, if the level of each child is close to each other, we can organize group lessons for up to 3 people.

A lesson at StarlyKID lasts 25 minutes for children ages 4-9. Many scientific studies show that this period is the most appropriate time for young children to concentrate on individual lessons in their foreign language learning process.

As the attention span of children aged 10-15 begins to lengthen, lessons are held for 40 minutes.